penserv.comPenServ Plan Services

MY ACCOUNT Need Help? Call (800) 849.4001 SERVICES OUR APPROACH TECHNOLOGY SECURITY NEWS SERVICES OUR APPROACH TECHNOLOGY SECURITY NEWS The CARES Act and Your Retirement Account » READ NOW BALANCE Balance is the focal point of everything we do. Our wide range of Third Party Administrative (TPA) and recordkeeping services provide point-to-point monitoring, security, and testing to ensure every aspect of a plan is accounted for, and that it is legally compliant with qualification and regulation guidelines. PenServ is a full service retirement and benefits company, offering superior consulting and compliance services to the retirement and benefits industry. In an ever-changing legal and regulatory landscape, we have the expertise and technology to successfully meet the diverse needs of our clients. 30 YEARS PROVEN EXPERIENCE Working with: •  Financial Advisors •  Employers Large & Small Nationwide •  Educational Institutions •  Government and Churches SERVICES More Than Recordkeeping As an independent firm, PenServ is a recognized leader in the retirement plan marketplace, providing TPA and Recordkeeping services, compliance testing, auditing, and document services for profit and non-profit employers, government, educational, institutions, and houses of worship. TPA and Recordkeeping Since 2007, PenServ has been guiding employers with the focused design and preparation of required plan documentation, analysis and management of investment providers, and the many compliance responsibilities associated with retirement plans. As the Third Party Administrator (TPA), PenServ provides a full range of services designed to ensure the quality and value of your retirement program. ‍ Relationship Management Approach Cash & Asset Management Processing Transaction Processing Valuations and Accounting Distribution Processing Technical Assistance and Consulting for 2,000+ Employers, Law Firms, CPAs, Banks, Financial Institutions and Mutual Fund Companies Assisting More Than 4,600 Employers & More Than 290,000 Plan Participants Processing Approximately 125,000 Payrolls Annually Plan Sizes Handled 100 To More Than 18,000 Plan Participants Ancillary Services One of the most critical decisions for plan sponsors is the choice of a TPA partner.  PenServ clients rely on us to be a trusted centralized entity responsible for handling the ongoing challenges of plan administration and legal compliance. Our extensive selections of retirement program services are customized to meet your specific requirements. Full Service TPA for 401(k), 403(b), 457(b) for Profit, Non-Profit, Educational Institutions, Government and Church Plans EPCRS Submissions Non-Qualified Plan Design Mass Submitter of Prototype and Volume Submitter Documents Disclosure Administration Beneficiary Management Terminated Participant Tracking/Locator Service Technical Training for Largest Mutual Fund Companies Training Seminars and Conferences PenServ’s wide variety of training programs enables organizations to equip their staff with vital and accurate information concerning the constantly changing retirement plan industry. These educational programs address myriad topics via multi-day lecture type seminars, workshops specifically designed to cover PenServ plan documents, advanced three and four day in-depth discussions through PenServ’s conferences, customized in-house training solutions, and ‘hot topic’ webinars. ‍ For more information about these training seminars and educational services, contact the PenServ Consulting Team : 215.444.9812 x5042 ‍ PenServ IRA Academy PenServ Academy and Annual Conference In-House Training Institution and Advisors Newsletters ‍ Training Seminars and Conferences are led by Susan D. Diehl, QPA, CPC, ERPA . PenServ is registered with the Certified Financial Planners Board of Standards, Inc. PenServ is an IRS-Approved Continuing Education Provider. PenServ is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of Continuing Professional Education of the National Registry of CPE sponsors. OUR APPROACH Service Excellence Has A First Name Plan Sponsors work with the same account specialists through the life of the plan. Their designated PenServ Relationship Team manages all activities and documentation to relieve Plan Sponsors from the need to address day-to-day administrative functions, resulting in savings of money and time. Relationship Service The Relationship Team handles all aspects of a retirement plan using three principles to provide exceptional account service. MONITOR ‍ The Relationship Team monitors the assigned plan and completes an annual review to ensure compliance and current regulations are maintained. INFORM ‍ When rules and regulations change, the Relationship Team informs the Plan Sponsor of changes that may impact the plan, providing guidance and solutions to meet the specific needs of the Plan Sponsor. COMMUNICATE ‍ The Relationship Team assists the Plan Sponsor with document changes and will help communicate those changes to Plan Participants. Additionally, the Relationship Team is available to help individuals requesting information on procedures concerning payment of benefits. Full Administrative Services With PenServ as the TPA, the Relationship Team provides full administrative services, as well as, focus on compliance and regulations to ensure contributions, distributions, and general operations are managed according to the plan document. Plan Sponsor Support Participant Assistance Transaction Oversight Compliance Calendar Maintenance For more information about the full range of services the PenServ Relationship team provide, call us at 888.473.7888 CONVERSIONS Future Forward PenServ can take your current retirement plan into the future with new options and improvements that provide enhanced value to your employees. Your dedicated PenServ Conversion Team conducts a due-diligence review of the existing program using a structured process that will quickly identify what works and does not, offering alternative suggestions. The 5-step process creates a plan design to handle the day-to-day plan activities, fulfills the plan sponsor's needs, and meets all plan specific qualifications and regulations. When the conversion process is complete, the plan is assigned to a PenServ Relationship Team for management and oversight. QUESTIONS? New Plan or Converting An Existing Plan, We Can Help. Call PenServ at 888.473.7888 TECHNOLOGY Account Access... Wherever Advisors, Sponsors and Participants have 24/7 access to enrollment and educational systems, information on investment providers, and a variety of user-friendly tools to manage retirement accounts.  Amounts available for hardship and loans are captured and displayed in the system, and employees can receive immediate approval for distribution of available funds. Plan Sponsor Reports and Management Summaries PenServ systems are designed maintained solely by PenServ IT professionals, so plan sponsors can manage their account 24/7 using instant-access reports, summaries, and activity tracking from desktop and smart mobile devices. Summaries for Contributions, Transactions, Distributions Reports for Exception, Investment Utilization, and Event/Incidents Contributions Participant Distribution Activity Website Performance / Tracking Customized Features And Options PenServ provides 24/7 account access to plan sponsors and participants from desktop and smart mobile devices. Our systems offer client specific customizations to the account login, dashboard format and report options. Additional features provide sponsors and participants with efficient tools to help themselves make informed decisions concerning their retirement account. Client Specific Login and Dashboard Customization Financial Planning Tools Learning Center Online Training Videos Personal Reporting OnDemand Participant Messaging And Notifications PenServ se...